Privacy Policy

Effective Date: August 11, 2026

1. Overview

Kalinda Services ("Kalinda Services," "we," "us," or "our") provides business consultancy, payment gateway services, online education, travel technology, and custom software solutions. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, use our services, or otherwise interact with us. By using our website or services, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following categories of information:

• Contact information you provide, such as your name, email address, phone number, and company name when you fill out a contact form or request a consultation.
• Project and service information you share with us to scope, deliver, or support a consultancy, payment, education, travel technology, or software engagement.
• Payment and billing information processed through our payment gateway partners when you purchase a service, subject to their own privacy and security terms.
• Technical information such as IP address, browser type, device information, and pages visited, collected automatically through cookies and similar technologies.
• Communications you send us, including emails, support requests, and feedback.

3. How We Use Your Information

We use collected information to:

• Provide, operate, and improve our consultancy, payment, education, travel technology, and software services;
• Respond to inquiries, quotes, and support requests;
• Process transactions and send related confirmations or invoices;
• Send administrative updates, service notices, and — where permitted — marketing communications you can opt out of at any time;
• Monitor, detect, and prevent fraud, security incidents, and unauthorized access;
• Comply with legal obligations and enforce our agreements.

4. Sharing of Information

We do not sell your personal information. We may share information with:

• Service providers and subprocessors who help us operate our business (e.g., hosting providers, payment processors, analytics tools), bound by confidentiality and data protection obligations;
• Professional advisors, such as legal or financial consultants, where necessary;
• Regulators, law enforcement, or other parties where required by law or to protect our rights, users, or the public;
• A successor entity in the event of a merger, acquisition, or sale of assets, subject to standard confidentiality terms.

5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to remember preferences, understand site usage, and improve performance. You can control cookies through your browser settings; disabling cookies may affect certain site functionality.

6. Data Security

We implement administrative, technical, and physical safeguards designed to protect your information, including encryption where appropriate for payment and sensitive data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal, accounting, or reporting obligations, and resolve disputes, after which it is securely deleted or anonymized.

8. Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal information, and to object to certain processing or request data portability. To exercise these rights, contact us using the details below; we will respond in accordance with applicable law.

9. Children's Privacy

Our services, including our online education offerings, are intended for businesses, educators, and adult learners. We do not knowingly collect personal information from children under 13 (or the relevant age of digital consent in your jurisdiction) without appropriate parental or institutional consent. If you believe a child has provided us with personal information, please contact us so we can address it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Effective Date" above, and where appropriate, we will provide additional notice.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at:

Kalinda Management Services Private Limited
Email: info@kalindaservices.in
Address: Unit no.B/714 Jaswanti Allied Business centre,Ramchandra lane Extn., next to hotel Khwaish, Kachpada, Malad West, Mumbai, Maharashtra, India, 400064